Privacy Policy
This policy describes how we collect, use, and process any personal data you provide us, or we collect from you.
We use reasonable organisational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data.
We may change this policy at any time. If we make any changes, we will post them here. If changes affect your rights, we will inform you in advance.
What personal data do we process?
Mailing List
When you join our mailing list, we receive: - Your email address - Your name
Communication
When you communicate with us, we may receive:- Your name - Contact information - Email address - Social account information - Information you share or submit
How do we use personal data?
We collect and process your personal data for the following purposes:
Services
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
Communication
Inform about our services and provide support, answer questions, and process requests
Invoicing
Send invoices and process payments for the services
Improvement
Analyze, improve, and develop our website and our services
Legal interests
Protect our legal interests, such as enforcing our terms or agreements and complying with any applicable law
How do we share personal data?
We may transfer personal data to service providers that are located outside the European Union. In this case, we will ensure a sufficient level of protection and adequate guarantees and ask the service provider to comply with the data protection laws.
Legal basis for data processing
Performance of the contract
This happens when we provide our services
Your consent
If you have consented to receive promotional materials
Compliance with a legal obligation
For VAT purposes or when we respond to a legal request
Our legitimate interests
To detect fraud or analyse and improve our services
How long do we keep personal data?
If personal data is processed based on consent, we will process personal data as long as the consent is valid and has not been revoked.
Your rights
Subject to any exemptions provided by law, you have the following rights regarding personal data:
Access data
Access your personal data and receive information about the data we process
Request correction
If the data is incorrect, you can request correction
Right to erasure
You may request to delete data or request the termination of the processing of personal data.Please note that there may be exceptions to this right, for example, if we have a legal obligation to retain personal data
Withdraw consent
If processing is based on consent (for example, we send marketing emails), you can revoke consent at any time
Submit complaint
Submit a complaint to the supervisory authority. Please contact us first to resolve any concerns
We cannot delete personal data that we must retain by law or have compelling legitimate interests in keeping such personal data (to the extent applicable law permits us to retain such personal data).
Contacts
If you have any questions about personal data or this policy, or if you would like to file a complaint about how we process your personal data, please email us.
Access data
Seats or Standing 1 Piccadilly Circus, London, W1J 0DA
Request correction
tickets@seatsorstanding.com